FREQUENTLY ASKED QUESTIONS
There's a chance that someone has already asked the question you have in mind, and that someone's answered it. Before you submit a question, please search for it first. General search is located below along with links to Submit Questions and Track Your Question Status.
I get an error message when sending email through LXSoftware: "Send Mail failed to send message."
When attempting to send an email (Email PF or Contact Support) within the LXSoftware you will receive the error "Send Mail failed to send message." when:
- You do not have a MAPI compliant email program installed and configured on your computer. Please contact you Internet Service Provider for instructions on setting up a MAPI compliant email client for your email. Once configured correctly the LXSoftware will automatically detect and use this program.
- Under Windows Vista you may receive this error if your email program is already opened when clicking on the 'Email PF' or 'Contact Support' option. Microsoft has been notified of this problem and it will hopefully be fixed in Service Pack 1. To work around the issue, close your email client and click the appropriate email option in the LXSoftware again. Please contact LXSupport@lafayetteinstrument.com if you have any questions.
This Article has been viewed 787 times
Question Last Updated on: 6/17/2008
Unable find an answer to the question that you looking for in our FAQ section? Submit your question directly to our customer service representatives.
Click here to view the status of and reply to the questions you have submitted.