Register My Cart

Lafayette Instrument Logo

FREQUENTLY ASKED QUESTIONS

There's a chance that someone has already asked the question you have in mind, and that someone's answered it. Before you submit a question, please search for it first. General search is located below along with links to Submit Questions and Track Your Question Status.

   

I get an error message when sending email through LXSoftware: "Send Mail failed to send message."

When attempting to send an email (Email PF or Contact Support) within the LXSoftware you will receive the error "Send Mail failed to send message." when:

  1. You do not have a MAPI compliant email program installed and configured on your computer. Please contact you Internet Service Provider for instructions on setting up a MAPI compliant email client for your email. Once configured correctly the LXSoftware will automatically detect and use this program.
  2. Under Windows Vista you may receive this error if your email program is already opened when clicking on the 'Email PF' or 'Contact Support' option. Microsoft has been notified of this problem and it will hopefully be fixed in Service Pack 1. To work around the issue, close your email client and click the appropriate email option in the LXSoftware again. Please contact LXSupport@lafayetteinstrument.com if you have any questions.

 

Rating: Yes 97%   No 3% (246 Votes)

Was this answer helpful? YesYes   NoNo

This Article has been viewed 721 times

Question Last Updated on: 6/17/2008

 

CATEGORIES

Website (8)

Other (0)

 

OPTIONS

 

SUBMIT QUESTIONS

Unable find an answer to the question that you looking for in our FAQ section? Submit your question directly to our customer service representatives.

 

TRACK YOUR QUESTION STATUS

Click here to view the status of and reply to the questions you have submitted.

 

SEARCH PRODUCTS


 

lx5000-ad.jpg

 

Find Lafayette

CONTACT US

Lafayette Instrument Company
PO Box 5729
Lafayette, IN 47903

Phone: (765) 423-1505
Toll Free: (800) 428-7545 (US Only)
Fax: (765) 423-4111

info@lafayetteinstrument.com

NEXT EVENT

American Polygraph Association 2014
Date: September 7 - 12, 2014
Location: Seattle, WA

View All Upcoming Events

Home | Products | Support | About | Sitemap | Privacy Policy

Copyright © 2009 - 2014 Lafayette Instrument Company. All Rights Reserved.


CONTACT US

Lafayette Instrument Company
PO Box 5729
Lafayette, IN 47903

Phone: (765) 423-1505
Toll Free: (800) 428-7545 (US Only)
Fax: (765) 423-4111

info@lafayetteinstrument.com

Copyright © 2009 - 2014 Lafayette Instrument Company. All Rights Reserved.