If the video app simply doesn't run and there is no "LXVideo failed to start" error message displayed, also try to run the "Transfer Files via FTP" menu item under the "Tools" menu.
If the file transfer manager app does not run either, it is likely the .NET framework is missing/corrupt or that your anti-virus program is blocking it. Request IT support if you need assistance with resolving these potential issues.
This Article has been viewed 220 times
Question Last Updated on: 6/10/2013
Unable find an answer to the question that you looking for in our FAQ section? Submit your question directly to our customer service representatives.
Click here to view the status of and reply to the questions you have submitted.